California employment case index

Arbitration agreements providing for individualized proceedings — including class- and collective-action waivers in the employment context — are enforceable under the FAA, and the NLRA does not override the FAA or render such agreements unlawful; courts must enforce the agreements according to their terms.

A class of 1,500 customer service managers was denied certification because the trial court believed Labor Code section 2802 liability turned on each employee's own cell phone plan and on who actually paid the bill. Division Two reversed and stated the rule in its opening sentence: when employees must use personal cell phones for work-related calls, the employer must reimburse them a reasonable percentage of the bill, whether the plan is limited or unlimited. Whether a third party paid, and whether the employee changed plans, are irrelevant – plan details go to damages, not liability. The disposition is a reversal of a certification denial, not a merits judgment.

Harte-Hanks paid outside sales representatives higher salaries and commission rates than inside representatives and treated the difference as reimbursement for their automobile expenses. The California Supreme Court held the practice permissible in principle, but only where the employer establishes a means to identify which portion of overall compensation is intended as reimbursement and that portion fully covers expenses actually and necessarily incurred. Section 2804 bars any agreement that waives full reimbursement – a holding that unravelled the trial court's denial of class certification.