House-style card for Okonowsky v. Garland (9th Cir. 2024) 109 F.4th 1166: off-site social-media harassment counts in the Title VII totality of the circumstances; the physical workplace is not the limit.

Okonowsky v. Garland

A coworker’s off-duty Instagram harassment is part of the totality of the circumstances in a Title VII hostile-work-environment claim; there is no rule that only conduct inside the physical workplace counts, and the employer’s response can independently make the environment hostile.

Okonowsky v. Garland (9th Cir. 2024) 109 F.4th 1166

Parallel citation: 2024 U.S. App. LEXIS 18357. United States Court of Appeals for the Ninth Circuit. Argued and submitted May 8, 2024, Pasadena, California; filed July 25, 2024. No. 23-55404. On appeal from the United States District Court for the Central District of California, No. 2:21-cv-07581-VAP-AS (Virginia A. Phillips, District Judge). Opinion by Wardlaw, Circuit Judge, joined by Christen and Bennett, Circuit Judges.

Ninth Circuit — binding federal authority. This is a published Ninth Circuit decision and binding federal precedent within the circuit, which includes California. California courts look to Title VII authority in construing FEHA, and the Fifth District has since expressly adopted this decision’s totality-of-the-circumstances standard into California law. (See Kruitbosch v. Bakersfield Recovery Services, Inc. (2025) 114 Cal.App.5th 200, 219.)

Case Analysis
Harassment
Hostile work environment
Title VII

In brief. A federal prison psychologist was targeted by a corrections lieutenant’s Instagram page, followed by more than a hundred coworkers, that posted sexually degrading content about her; management called the page “funny” and the investigation stalled. The district court granted summary judgment, reasoning the posts “occurred entirely outside of the workplace.” The Ninth Circuit reversed, reaffirming “that the totality of the circumstances in a Title VII sexually hostile work environment claim includes evidence of sexually harassing conduct, even if it does not expressly target the plaintiff,” and rejecting “the notion that only conduct that occurs inside the physical workplace can be actionable, especially in light of the ubiquity of social media.” (Okonowsky v. Garland (9th Cir. 2024) 109 F.4th 1166, 1171.)

JD

By Jonathan J. Delshad
Founder & Editor-in-Chief

Facts

Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating on the basis of sex as to the “compensation, terms, conditions, or privileges of employment.” (42 U.S.C. § 2000e-2(a)(1); Okonowsky, supra, 109 F.4th at p. 1178.) To survive summary judgment on a hostile-work-environment claim, a plaintiff must adduce evidence from which a reasonable juror could conclude “(1) she was subjected to a sexually hostile work environment; and (2) the government is liable for the harassment.” (Id. at p. 1178.) The hostile-environment element itself turns on three factors — whether the plaintiff was subjected to conduct of a sexual nature, whether it was unwelcome, and whether it was “‘sufficiently severe or pervasive to alter the conditions of employment and create an abusive working environment.’” (Id. at p. 1178, quoting Fried v. Wynn Las Vegas, LLC (9th Cir. 2021) 18 F.4th 643, 647.)

Lindsay Okonowsky was a staff psychologist assigned to the Special Housing Unit (SHU) at the Federal Correctional Complex in Lompoc, California. (Okonowsky, supra, 109 F.4th at pp. 1171–1172.) Steven Hellman, a corrections lieutenant who supervised custody staff in the SHU and was a member of the prison’s Special Investigative Services, was “responsible for the safety of inmates and staff, including staff members like Okonowsky,” though he “was not Okonowsky’s direct supervisor.” (Id. at p. 1172.) In January 2020, Hellman created an Instagram page titled “8_and_hitthe_gate,” which quickly amassed “hundreds of posts, many of which were overtly sexist, racist, anti-Semitic, homophobic, and transphobic,” and was “followed by more than one hundred Lompoc employees,” including the Human Resources Manager and Union President. (Id. at p. 1172.) Roughly half of the followers were prison employees. (Ibid.)

Many posts targeted “the SHU psychologist” — understood by Okonowsky and by others to mean her — with “graphic” content “suggestive of rape and physical harassment,” including a post joking that her all-male custody officers would “‘gang bang’” her at a party at her home, which upset her so much that she cancelled the gathering. (Okonowsky, supra, 109 F.4th at pp. 1172–1173.) When Okonowsky complained beginning February 17, 2020, the responses ranged from indifferent to hostile: the Acting Safety Manager told her the posts were “funny,” said he was “‘Sorry, not sorry,’” and told her to “toughen up”; the special investigative agent assigned to investigate — Hellman’s own subordinate’s superior — told her he did not “‘really see anything that’s a problem’”; and the Acting Warden “took no action” for two months beyond referring the matter onward. (Id. at pp. 1173–1176, 1185.) After her complaints, Hellman’s posts escalated to “menacing” content she reasonably perceived as intended “to intimidate her from further complaining.” (Id. at pp. 1173–1174.)

A new warden convened a Threat Assessment Team in April 2020, which found Hellman’s conduct violated the Bureau’s Anti-Harassment Policy and recommended a cease-and-desist letter, issued April 16, 2020. (Okonowsky, supra, 109 F.4th at pp. 1176–1177.) “The letter did not stop Hellman,” who “continued to make near-daily posts” for at least three more weeks, mocking the Threat Assessment Team and calling for the support of his “‘soldiers,’” with no further response from the prison. (Id. at p. 1177.) Roughly three months after Okonowsky first complained, Hellman took the page down for reasons “unexplained in the record,” and the record does not reflect that any investigation was ever completed. (Id. at p. 1177.) In January 2021, “because of the harassment she experienced,” Okonowsky transferred to a Bureau facility in Texas. (Ibid.)

Procedural history

Okonowsky sued the Bureau of Prisons under Title VII for sex discrimination, asserting a single hostile-work-environment claim. (Okonowsky, supra, 109 F.4th at p. 1177.) The district court granted the government summary judgment. It “limited its consideration of the evidence to just five posts” that in its view targeted Okonowsky because of her sex, concluded those posts “occurred entirely outside of the workplace,” and found no triable issue of objective hostility; in the alternative, it found the Bureau “took reasonable, prompt, and corrective steps to end the harassment.” (Id. at pp. 1177–1178.) Okonowsky did not appeal the district court’s separate rejection of a strict/vicarious-liability theory premised on Hellman’s status, so the Ninth Circuit did not address it. (Id. at p. 1178, fn. 5.) The Ninth Circuit reversed and remanded, holding that Okonowsky “raised triable issues of fact as to whether she experienced a hostile work environment and whether the Bureau of Prisons failed to take prompt and effective remedial action to address it.” (Id. at p. 1188.)

Issue

The central question was whether conduct occurring on a coworker’s personal, off-duty social-media page — rather than “inside the physical workplace” — may be considered in the totality of the circumstances of a Title VII hostile-work-environment claim, and if so, whether Okonowsky raised triable issues on both the hostile-environment element and the employer’s liability for failing to take prompt and effective remedial action. (Okonowsky, supra, 109 F.4th at pp. 1177–1178.) The parties did not dispute that Okonowsky was subjected to unwanted conduct because of her sex or that she subjectively perceived her environment as hostile; the appeal turned on objective hostility and on the adequacy of the employer’s response. (Id. at pp. 1178–1179.)

Holding

Summary judgment is reversed. The totality of the circumstances “includes evidence of sexually harassing conduct, even if it does not expressly target the plaintiff, as well as evidence of nonsexual conduct directed at the plaintiff that a jury could find retaliatory or intimidating,” and “only conduct that occurs inside the physical workplace” is not the limit of what is actionable, “especially in light of the ubiquity of social media.” (Okonowsky, supra, 109 F.4th at p. 1171.) “[E]ven if discriminatory or intimidating conduct occurs wholly offsite, it remains relevant to the extent it affects the employee’s working environment.” (Id. at p. 1181.) The proper standard “requires us to assess whether harassing conduct had an unreasonable effect on the working environment and, if so, to consider whether and how the employer responded to that effect.” (Id. at p. 1180.) The district court erred by limiting the evidence to five posts and by failing to draw inferences in Okonowsky’s favor, and a reasonable juror could find both an objectively hostile environment and that the Bureau’s “equivocal” response “‘reinforced rather than remediated’” the harassment. (Id. at pp. 1180–1183, 1185–1186.) The court did not decide the merits; it held only that the claim must go to a jury. (Id. at p. 1188.)

Reasoning

1. The physical-workplace limitation is not the law. The court rejected the government’s premise that off-site or online conduct cannot be actionable. “[I]t makes little sense to describe a social media page that includes overt comments about a specific workplace … as ‘occurring’ in only a discrete location.” (Okonowsky, supra, 109 F.4th at p. 1180.) “Social media posts are permanently and infinitely viewable and re-viewable,” so “[n]o matter where Hellman was … Lompoc employees who followed the page were free to, and did, view, ‘like,’ comment, share, screenshot, print, and otherwise engage with … his abusive posts from anywhere,” including from the workplace. (Ibid.) The Supreme Court’s totality-of-the-circumstances list “does not distinguish between conduct occurring on or off the physical or digital worksite.” (Id. at p. 1180, citing Clark Cnty. Sch. Dist. v. Breeden (2001) 532 U.S. 268, 270–271.)

2. The controlling standard focuses on effect and employer response. Synthesizing its precedents, the court articulated the governing test: “The relevant standard requires us to assess whether harassing conduct had an unreasonable effect on the working environment and, if so, to consider whether and how the employer responded to that effect.” (Okonowsky, supra, 109 F.4th at p. 1180.) Under that standard, “offsite and third-party conduct can have the effect of altering the working environment in an objectively severe or pervasive manner,” and “an employer’s response to a third party’s unwelcome sexual advances toward an employee can independently create a hostile work environment.” (Id. at p. 1180, quoting Fried, supra, 18 F.4th at p. 650.) Especially probative is “evidence of management-level, intra-workplace ratification of or acquiescence to offsite conduct,” which is “particularly relevant to both the hostile work environment and employer liability elements.” (Id. at pp. 1180–1181, citing Fuller v. Idaho Dep’t of Corrections (9th Cir. 2017) 865 F.3d 1154 and Little v. Windermere Relocation, Inc. (9th Cir. 2002) 301 F.3d 958.)

3. The district court wrongly narrowed the evidentiary universe. The court identified two errors in limiting the analysis to five posts. First, the district court “disregarded the well-established principle that the totality of the circumstances … includes offensive or retaliatory conduct which would not, in isolation, violate Title VII … as well as discriminatory conduct not specifically directed at the plaintiff.” (Okonowsky, supra, 109 F.4th at p. 1182.) Second, it “failed to draw all reasonable inferences in Okonowsky’s favor” when it concluded that posts about “the psychologist” did not target her specifically; because she was the SHU psychologist, “a reasonable juror could infer — just as Hellman’s followers and the prison’s Threat Assessment Team did — that Hellman’s posts targeting ‘the psychologist’ … were aimed at Okonowsky.” (Id. at pp. 1182–1183.)

4. A jury could find the environment objectively hostile. Hellman’s hundreds of posts over months — degrading, suggestive of violence, and intended to intimidate Okonowsky for complaining — combined with coworkers’ “likes” and comments and management’s endorsement of the page, raised a triable issue. (Okonowsky, supra, 109 F.4th at pp. 1183–1184.) That Hellman was “a high-ranking law enforcement officer charged with protecting Okonowsky’s safety” heightened “the objective severity and pervasiveness of his harassing conduct.” (Id. at p. 1184.) Considering “the cumulative effect of the conduct,” including three months of targeting and “the reactions of management-level officials who endorsed Hellman’s conduct,” a reasonable juror could find the environment objectively hostile. (Id. at pp. 1184–1185.)

5. A jury could also find the Bureau’s response inadequate. On the liability element, the court held that a reasonable juror could find the Bureau’s response “neither reasonably immediate nor effective.” (Okonowsky, supra, 109 F.4th at p. 1185.) The response was “‘equivocal at best’”: managers called the page “funny” and kept following it, the investigating agent “slow-walked the investigation,” the Acting Warden had “no involvement” for over two months, and some initial steps “‘reinforced rather than remediated the harassment.’” (Id. at pp. 1185–1186, quoting Little, supra, 301 F.3d at pp. 967–968.) Even the cease-and-desist letter was not shown to be effective, because “[n]either actually stopped Hellman from posting,” who continued “for more than a month following the cease-and-desist letter.” (Id. at pp. 1186–1187.) Because “the reasonableness of an employer’s remedy will depend on its ability to stop harassment,” and an “ineffectual” remedy triggers liability, summary judgment was improper. (Id. at p. 1185.)

Significance

Okonowsky is the Ninth Circuit’s leading statement that the modern workplace has no tidy physical boundary. Its central move — that “only conduct that occurs inside the physical workplace” is not the outer limit of a hostile-work-environment claim, “especially in light of the ubiquity of social media” — recognizes that degrading content posted to a coworker-followed page permeates the worksite as surely as a poster on a breakroom wall. (Okonowsky, supra, 109 F.4th at p. 1171.) The decision also crystallizes a related principle that recurs throughout the circuit’s harassment cases: the employer’s response is not a mere afterthought to liability but a component of the hostile environment itself, so that management’s ratification, minimization, or ineffectual half-measures are affirmative evidence for the plaintiff. (Id. at pp. 1180–1181, 1185.)

For California practitioners the decision is especially consequential because it has already migrated into FEHA. In Kruitbosch v. Bakersfield Recovery Services, Inc. (2025) 114 Cal.App.5th 200, 219, the Fifth District quoted Okonowsky’s standard verbatim in holding that a California employer’s response to an off-site harassment complaint can independently create a hostile work environment, and the Second District’s Carranza v. City of Los Angeles (2025) 111 Cal.App.5th 388 reflects the same “ambient harassment” logic. Because California courts routinely construe FEHA in light of Title VII, Okonowsky now functions as persuasive — and, within the Ninth Circuit, binding federal — authority shaping how social-media and off-site harassment claims are litigated on both tracks.

Key quotes

“We … reject the notion that only conduct that occurs inside the physical workplace can be actionable, especially in light of the ubiquity of social media and the ready use of it to harass and bully both inside and outside of the physical workplace.” (Okonowsky, supra, 109 F.4th at p. 1171.)

“The relevant standard requires us to assess whether harassing conduct had an unreasonable effect on the working environment and, if so, to consider whether and how the employer responded to that effect.” (Okonowsky, supra, 109 F.4th at p. 1180.)

“[E]ven if discriminatory or intimidating conduct occurs wholly offsite, it remains relevant to the extent it affects the employee’s working environment.” (Okonowsky, supra, 109 F.4th at p. 1181.)

Read the full opinion (CourtListener)

Practice pointer

For plaintiffs, Okonowsky is the answer to the “it happened online, off the clock” defense. Do not let the analysis be confined to posts aimed squarely at your client: the totality of the circumstances includes discriminatory conduct directed at other employees, non-sexual conduct a jury could find retaliatory or intimidating, and the reactions of coworkers who “liked,” shared, or laughed about the content at work. Preserve the digital record early — the posts, the follower list, the comments and “likes,” and a detailed timeline of each complaint and the employer’s (non)response — because the employer’s handling of the complaint is itself evidence of a hostile environment and drives the liability element. A cease-and-desist letter the harasser ignores is not an “effective” remedy, and management figures who endorse or minimize the conduct supply some of your strongest proof. In California cases, pair Okonowsky with Kruitbosch, which imports this standard into FEHA. For employers, the lesson is that online conduct by employees is within the employer’s remedial obligations once it is on notice: investigate promptly, protect the complainant’s confidentiality, discipline effectively enough to actually stop the conduct, and train managers that “liking” or dismissing harassing posts as “funny” can expose the organization to liability.

Open questions

Several issues were left for another day. The court “need not address” Okonowsky’s argument that Hellman’s many racist, homophobic, and anti-Semitic posts should also count, because the sex-based posts it did consider were “more than sufficient” to raise a triable issue — leaving unresolved how bias-based-but-not-sex-based conduct factors into a Title VII sex-harassment claim. (Okonowsky, supra, 109 F.4th at p. 1183, fn. 8.) Because Okonowsky did not appeal the district court’s rejection of a strict/vicarious-liability theory, the court “d[id] not address” whether Hellman’s supervisory status could support that route to liability. (Id. at p. 1178, fn. 5.) The opinion also quoted, without resolving, the Department of Justice’s guidance that employees “do not surrender their First Amendment rights,” even as government may restrict certain employee speech — leaving open how a public employer’s harassment liability interacts with a harasser’s speech-rights defense. (Id. at pp. 1181–1182.) And because the disposition is a reversal of summary judgment, whether the environment was in fact objectively hostile, and whether the Bureau’s response was in fact inadequate, remain questions for the jury on remand. (Id. at p. 1188.)